Work Experience

Production Manager at Zip Mailer Inc. - Miami, Florida (May 2008 - June 2017)

-Initiate daily operations and lead a team of skilled workers
-Achieve operational efficiency through ongoing time study analysis, quality control measures, and cost benefit analyses
-Forecast expected demand via spreadsheets, coordinate procurement of supplies needed, and prepare workforce accordingly
-Manage inbound/outbound logistics of direct materials and mail pieces in high volume (100,000 per day)
-Develop process improvements throughout supply chain to minimize labor costs, inefficiencies, and downtime
-Maintain 200+ client business network while constantly developing new client relationships
-Maximize profit potential by researching and implementing computer hardware, operating system, and high speed inkjet upgrades
-Educate, train, and direct workforce on technology system enhancements
-Install and maintain security systems, backup measures, telecommunications, and high speed inkjet systems
-Minimize production downtime via data backup methods, troubleshooting, onsite repair of computer hardware, software, and malware removal. Reimage computers as needed
-Implement new bulk mailing software, USPS barcode requirements, and error prevention controls in order to comply with USPS regulations
-Convert customer mailing lists into formats compatible with our bulk mailer software, correct data entry errors, and perform mail merges to prepare variable data for final product
-Perform security measures to maintain confidential client information
-Design website, develop content, publish to the internet, and maintain web/email server
-Create high ranking web pages through search engine optimization (SEO)

Shipping and Receiving at Zip Mailer Inc. - Miami, Florida (June 2005 - May 2008)

-Collaborated with management to expedite bidirectional flow of direct mail supply chain
-Operated fork lift and ensured proper function

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